Privacy policy
📄 Privacy Policy — Peneli Luxe
Last updated: January 2026
Peneli Luxe ("we", "our", "us") operates the website peneliluxe.com. We respect your privacy and are committed to protecting your personal information.
1. Information We Collect
When you visit or make a purchase from our store, we may collect:
- Name, billing and shipping address
- Email address and phone number
- Payment information (processed securely by our payment providers)
- IP address, browser type, and device information
- Order history and interactions with our website
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order or inquiries
- Improve our store, products, and customer experience
- Send promotional emails (only if you opt-in)
3. Sharing Your Information
We share your data only with trusted third parties necessary to operate our business, such as:
- Shopify (our e-commerce platform)
- Payment gateways (PayPal, Stripe, etc.)
- Shipping providers
We never sell or rent your personal data.
4. Cookies
We use cookies to improve your browsing experience, analyze traffic, and remember your preferences. You may disable cookies in your browser settings.
5. Data Retention
We keep your information only as long as necessary for legal, accounting, or operational purposes.
6. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate data
- Delete your data (where legally allowed)
Email us at support@peneliluxe.com for any privacy requests.
7. Changes to This Policy
We may update this policy periodically. Updates will be posted on this page.